Conditions Of Service
1. The cost of shipments will calculate by destination address.
2. The estimated delivery time for online purchase is 3-5 business days. In the discounts period and promotions the delivery period may be higher than usual.
3. All orders that include items from our online store will be subject to availability. In case of not being able to send a particular product, due non availability or other circumstance, we reserve the right to notify you of this fact by email, offering you articles of equal quality and value. If you do not wish to make the change, we will refund the amount corresponding to the product that you have already paid.
As a general rule, packages are shipped the day after the order is placed. In bank transfer method, the shipment may be delayed to 48 hours (or less) after receipt of payment.
Shipments are made through the transport plataform "Packlink PRO", that select the best trasnport companies. For shipping status control, us provide a tracking number to allowing tracking the shipping trace throughout the process.
Shipping costs include handling and packaging costs, as well as postal charges. Shipping costs may vary depending on the total weight of the package. We recommend that you group all your items in one order. We can't combine different orders, shipping charges apply for each individually.
Remember check the packet for any notification about incidences or damage received in your shipment. It's important for possible claims to transport company for the damages that may suffer after the shipment leaves our warehouses .
For any question about your order, go to the section of queries